*** Please do not use any self tanner products or make-up on white linens.
We provide you make-up towels in each bathroom
Policies, Regulations, Terms & Conditions
Because some properties require a minimum stay or have specific turn-dates, your reservation will be held, but your credit card will not be charged until Southern Coast Vacation Properties confirms your reservation either by phone or by confirmation email.
Southern Coast Vacation Properties serves as the agent for the owner of the rental property. Dune Allen Realty properties are family vacation rentals and property owners set maximum limits on the number of people their respective properties may accommodate. The rental property may not be sublet, and your reservation may not be transferred to another party at any time.
Age Requirements:
You must be age 25 or older to make a reservation. There must be one (1) adult age 25 or older per three (3) people under the age of 25 staying in the unit at all times. Southern Coast Vacation Properties reserves the right to make property inspections and request ID for verification purposes. As per Florida State Statute 509.141, reservations made under false pretense are null and void and check-in will not be allowed, or guests must vacate property immediately. Guests who violate this policy are subject to forfeiture of all rental payments.
Taxes:
All rental rates and non-refundable service and damage fees are subject to Florida state and local sales taxes.
Monthly Guests:
Monthly guests are required to pay the balance due of the first month’s rent 30 days prior to arrival. Each additional month must be paid in full 30 days prior to the upcoming month.
Reservation Changes:
A $200 fee will be charged for any change of date made to a reservation after the reservation has been confirmed. A change of date will only be allowed up to 60 days prior to arrival date and the new stay must take place within the same calendar year of the original arrival date. At no time will a change of date result in a lower rate. At no time will a change of date result in a refund of rental payments.
Cancellation Policy: Fifty percent (50.00%) of the total booking charges (less $200.00 taxable cancellation fee) will be refunded if the cancellation is made more than 30 days prior to the arrival date of the reservation. For cancellations made within 30 days prior to the arrival date, no refund will be issued.
Unavailability of Accommodation:
In rare cases beyond our control, some vacation rentals may become suddenly unavailable due to unforeseen circumstances, i.e., residence sold, removal from our rental program, owner usage, mechanical failures. If so, and in the case of a confirmed reservation with deposit, you will be notified immediately. Be assured that we will make every effort to substitute a comparable or upgraded property if an equivalently priced property is unavailable for your same stay date, or the same property for a later date of your choosing. At no time will the unavailability of a property result in a refund of rental payments.
Severe Weather:
At no time will Southern Coast Vacation Properties issue refunds or partial refunds for Mandatory Evacuations, cancellations or shortened stays due to actual or anticipated hurricanes, tropical storms or other inclement weather.
Check-In:
Early Check-in can be purchased 7 days prior to check-in date.
Check-in begins after 4:00 p.m. EST. and can be as late as 7:00 p.m.. If unit is delayed due to unavoidable circumstances, there will be no discount given due to a later than normal check-in.
Check-Out:
Late Check-Out can be purchased 7 days prior
Check-out time is by 10:00 a.m. EST. Late check-out may be available for an additional fee. All keys must be returned upon check-out.
Construction:
Southern Coast Vacation Properties and its vacation property owners can neither predict nor control house or road construction work in the Cape San Blas area and therefore cannot be held responsible for any inconvenience due to nearby construction. If your vacation home is near an ongoing construction site, and you experience a problem, please let us know and we will ask the contractors to be extra considerate. Unfortunately, Southern Coast Vacation Properties cannot offer refunds or accommodation moves due to construction noise.
Unforeseen Repairs/ Furniture:
Southern Coast Vacation Properties makes every effort to make sure your vacation is completely hassle free by keeping each vacation property and its mechanical equipment in top condition. However, we cannot predict when a mechanical problem might occur. Should you experience a problem, we will make repairs as soon as possible. No refunds or rate adjustment will be provided at any time for mechanical failures (air conditioning, heating, television, internet, kitchen appliances, power outages), pest intrusion, weather conditions, or any condition beyond Dune Allen Realty’s or its vacation property owners’ control.
We will not give refunds or discounts because a property does not meet your expectations. We manage properties that are furnished to the homeowners’ liking, and no properties are alike. Rates, bed sizes, descriptions, inventories, and furnishings are subject to change without given notice. In the event of a breakdown, we will make repairs as soon as possible. The rental agent or the homeowner will be obligated to provide replacements or give refunds for failure or absence of any item.
Pets:
We have several pet-friendly properties. A maximum of two trained pets are permitted in the pet friendly properties. Some pet-friendly properties have maximum weight and breed requirements—please contact Southern Coast Vacation Properties regarding your pet. Upon management’s approval, a $200 non-refundable pet fee will be required for pet stays. Pet owners will be held financially responsible for any damage or additional cleaning that may be necessary due to pets. Guests who violate this policy will be immediately evicted with forfeiture of all payments received.
ADA:
Southern Coast Vacation Properties is dedicated to providing reasonable accommodation to protect the rights of guests with disabilities to bring a service animal or emotional support animal under the terms of the Fair Housing Amendments Act of 1988, Section 504 of the Rehabilitation Act of 1973, and Title II of the Americans with Disabilities Act. Should a guest require a service animal or emotional support animal (as described under the above Acts), the guest should contact Southern Coast Vacation Properties to request reasonable accommodation for their needs. At no time does a guest need to disclose the details of their disability, nor provide any medical history.
Damage Deposit:
A damage deposit is required on all our rental units. If you are unable to provide a valid credit card, you will be required to pay a damage deposit of $300. This payment will be refunded within 5-7 days of departure, providing there is no damage or theft to the unit and all policies and procedures were followed.
Units for Sale:
If the property which you are renting is on the market for sale, we may find it necessary to show the property during your stay. We will make every effort to schedule the showing at a convenient time that does not disrupt your vacation.
Sight Unseen:
We try to under-sell and over-deliver our properties; however, your ideas and ours may not agree on a given property. We will not give refunds or adjustments because a property does not meet your expectations. We manage clean properties that are furnished to the owner’s taste, and no two properties are alike. Rates, bed sizes, descriptions, inventories, and furnishings are subject to change without notice. In the event of a breakdown, we strive to make repairs as soon as possible. Neither the rental agent nor the owner will be obligated to provide replacements or give refunds for failure or absence of any item.
Utilities:
WIFI ISSUES ARE NOT EMERGENCIES
No compensation will be given for temporary outage of water, electricity, gas, cable, telephone, or internet services. Outages will be reported immediately, and efforts will be made to have services restored as soon as possible. The operation and maintenance of these utilities is out of the control of Southern Coast Vacation Properties. Elevators cannot be guaranteed and therefore may not be available.
Community Rules and Guidelines:
Additional guidelines, rules, and regulations may apply for rental units within structured communities. Due to occasional circumstances beyond our control, availability of swimming pools, hot tubs, and tennis courts are not guaranteed with any reservation.
Plantation Guests:
No golf carts are allowed unless you are the owner of the property.
Pool Heat:
Pool heating fees are $50 per day. While we will make every effort to heat the pool, we cannot guarantee that the temperature will exceed 88 degrees. A pool is much larger than a hot tub or bathtub and takes considerable time to heat. We must activate the heating system at least 24 hours in advance, and the pool will warm at a rate of approximately one degree per hour.
Non-Smoking Units:
Smoking is strictly prohibited inside all properties. You will incur additional charges if any evidence of smoking is detected.
Grills:
Grilling is prohibited on all decks, porches, and balconies. Note: Community Rules in most developments prohibit the use of charcoal grills entirely. Guests are responsible for providing all supplies for grilling.
Locked Closets:
Most property owners have a locked closet in their unit for personal possessions. These closets are private and are not to be opened by tenants or guests under any circumstances. Some garages are locked and are not for tenant or guest use.
Linens:
An initial linen supply (one set of towels including one bath towel and one washcloth per number of persons the property sleeps and one set of sheets per bed) will be provided. All beds will be made except for the sleeper sofas, futons, and trundles. Kitchen linens include one dish towel and one dishcloth. Any lost or damaged linens are the responsibility of the guest and are subject to a replacement cost of three (3) times the supplier’s fee for the item.
Agency Indemnity:
Southern Coast Vacation Properties will not be liable for any damages to rental property or furnishings, nor for injuries resulting from any accident that may occur in or on the premises during guest occupancy. The agent is not liable for acts of theft, vandalism, or damages to any guests’ personal property, or for items left in rental units. The agent assumes no liability for errors or omissions.
Emergencies:
In case of an emergency, please call 911. Southern Coast Vacation Properties offers a 24-hour on call service for non-medical, non-hazard assistance
850-370-0011
Indemnification:
Renter hereby agrees to indemnify, defend, and hold harmless Southern Coast Vacation Properties, and its members, agents, employees and assigns, and the homeowner, from and against any claims or suits made or filed or judgments entered which arise from or are in any way related to the use of the rental property, breach of the Rental Agreement or Rental Policies or as a result of the negligent or intentional acts of Renter, including, but not limited to, the costs and reasonable attorney’s fees expended in defense of such claim.
Venue, Jurisdiction, and Attorney’s Fees
The exclusive venue for any civil action related to this Agreement or the course of dealings between the parties is the county and circuit Courts sitting in Gulf County, Florida. The parties hereby submit to the personal jurisdiction of all the courts in the previous sentence and agree not to challenge such jurisdiction. In any action, suit, or proceeding to enforce or interpret the terms of the Agreement or to collect any amount due hereunder, the prevailing party shall be entitled to reimbursement for all costs and expenses reasonably incurred in enforcing, defending or interpreting its rights hereunder, including, but not limited to, all attorney’s fees and the costs expended in determining entitlement to an amount of such fees and any costs and attorney’s fees incurred in any appellate process.
Occupancy Rules and Regulations:
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